“Turkmentelecom” Telecommunications Company of the “Turkmenaragatnashyk” Agency invites legal entities to utilize the "Call Center" service. This service is designed for processing inquiries and providing information to clients of companies, organizations, as well as small and medium-sized businesses.

The service enables the simultaneous reception of multiple incoming calls to a single number, ensuring line availability at all times. This is particularly relevant for organizations with a broad customer base that need to maintain constant feedback.

Connection to the Call Center is established upon the conclusion of a contract. This allows for the decongestion of main contact lines and enhances the quality of service. Clients will be able to receive the necessary information quickly and at a convenient time, which contributes to strengthening trust in the company.

The features of the service include:

Automated voice greeting;

Interactive Voice Response (IVR) system;

Call forwarding to relevant departments or employees;

Recording of all conversations.

Further details can be obtained by calling 071 or visiting the website of “Turkmentelecom” Telecommunications Company at https://telecom.tm/ru/call-center/.

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